Dr. Preeti Oza, a faculty member at St. Andrew's College, University of Mumbai, brings over twenty years of expertise in teaching business communication, communication skills and English literature at the undergraduate and graduate levels. She has also served as an Oxford Program Teaching Professor and trainer for Brigham Young University, USA. Additionally, she holds the Post-Doctoral ICI Fellowship on 'Religion and Culture in Asia' from the University of Hong Kong. Dr. Oza is a regular corporate trainer and soft skills coach in industry and academia.